Keyskills:Hospitality, Front office, Public relations, Team management, Product service
Not Disclosed
Posted by:
4 hours ago
Job DescriptionJob Purpose
This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
Key Interactions
Internally
- Finance
- Front Office
- F&B
- General Administration
- Kitchen
- Talent & Culture
Externally
- Guests
- Clients
- Reporters/Journalists
- CEO s, COO s, MD s & Directors
Primary Responsibilities
Business Performance
- Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
- Analyze monthly P&L and month-end reports, identify deviation from business plan goals
- Work with Finance and team in preparation and management of the department s budget and financial forecasts
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Sales & Marketing
- Conduct daily briefing with department on current key activities
- Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
- Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
- Determine the effectiveness of existing programs and develop new strategies
- Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
- Actively participates in sales presentations, property tours and customer meetings
- Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
- Participate in community and professional organizations to maintain high visibility and promote a positive image
Team Management
- Identify and develop team members with potential
- Conduct performance review and manages performance issues that arise within the management team
- Constantly monitor team members performance, attitude and degree of professionalism
- Conduct monthly departmental meetings
Replacement and Temporary Mission:
- Be ready and responsible for any job, which may be assigned by the management.
Knowledge and Experience
- Bachelor s Degree from a reputable hospitality school
- Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacit
Industry:
Hotels/Restaurants/Airlines/Travels
Functional Area:
Sales/ BD
Education:
UG: Any Specialization,
PG: Any Specialization,
Company Profile:
Fairmont Hotels Resorts